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Clerk - Academic Advising

Apply now Job no: 493155
Work type: Part-time
Location: Forest Park Campus
Categories: Academic Affairs, Administrative and Support

Title: Clerk - Academic Advising

Employee Classification: Part Time Classified/A/P 

Department Student Success

Position Summary:

Performs functions of assisting students online, in person, and over the phone in a department office.

Primary Duties Performed:

  • Performs duties necessary to ensure exceptional student service and assists with a diverse range of administrative support services in Advising.
  • Contact with students, prospective students, parents & families in Advising.
  • Regularly answers telephone calls for STLCC Advising.
  • Assists students with registration for courses via remote virtual registration online lab as well as in-person (in line with health guidelines & student demand).
  • Schedules student appointments with advisors.
  • Assists students with STLCC email login, application to STLCC, and general admissions/registration questions.
  • Operates computer, telephone, printer, student information system (Banner), Mitel phone system, scheduling software (Navigate), Microsoft Office, and Blackboard.

Required Qualifications:

High school diploma or equivalent and over three (3) months of relevant full-time general clerical experience.

Preferred Qualifications:

Customer service and problem solving skills.
Ability to communicate effectively with others, accurately identify a situation, and respond appropriately. Ability to handle a high volume of phone, electronic and face-to-face communication. Ability to follow multi-step directions and adapt to new technology and changing environments.

Salary Range:


Diversity, Equity, and Inclusion:

St. Louis Community College is an Affirmative Action/Equal Opportunity Employer and welcomes individuals with diverse backgrounds, experience, and ideas who embrace and value diversity and inclusivity.   

Applications close:

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