Clerk - Academic Advising
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Job no: 493155
Work type: Part-time
Location: Forest Park Campus
Categories: Academic Affairs, Administrative and Support
Title: Clerk - Academic Advising
Employee Classification: Part Time Classified/A/P
Department Student Success
Position Summary:
Performs functions of assisting students online, in person, and over the phone in a department office.
Primary Duties Performed:
- Performs duties necessary to ensure exceptional student service and assists with a diverse range of administrative support services in Advising.
- Contact with students, prospective students, parents & families in Advising.
- Regularly answers telephone calls for STLCC Advising.
- Assists students with registration for courses via remote virtual registration online lab as well as in-person (in line with health guidelines & student demand).
- Schedules student appointments with advisors.
- Assists students with STLCC email login, application to STLCC, and general admissions/registration questions.
- Operates computer, telephone, printer, student information system (Banner), Mitel phone system, scheduling software (Navigate), Microsoft Office, and Blackboard.
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Required Qualifications:
High school diploma or equivalent and over three (3) months of relevant full-time general clerical experience.
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Preferred Qualifications:
Customer service and problem solving skills.
Ability to communicate effectively with others, accurately identify a situation, and respond appropriately. Ability to handle a high volume of phone, electronic and face-to-face communication. Ability to follow multi-step directions and adapt to new technology and changing environments.
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Salary Range:
$12.10/hr
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Diversity, Equity, and Inclusion:
St. Louis Community College is an Affirmative Action/Equal Opportunity Employer and welcomes individuals with diverse backgrounds, experience, and ideas who embrace and value diversity and inclusivity.
Applications close:
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