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Student Support Assistant II

Apply now Job no: 495295
Work type: Part-time, Staff
Location: Forest Park Campus
Categories: Student Affairs, Other, Administrative and Support

Title: Student Support Assistant II

Employee Classification: Part Time Classified/A/P 

Department: Student Advocacy & Resource Center

Salary Range:  $15/hour

Who we are:

We are not-for-profit:  St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.

We are a respected employer:  For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.

We make an impact in the community:  Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students.  More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation.  STLCC sends more transfer students to Missouri’s four-year colleges/universities than anyone else.

We value Diversity, equity & inclusion:  STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.

What you get:

Benefits package [for full-time employees]:  STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.

Opportunity to grow:  Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.

Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] + their dependents.  Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.

Work/life balance:  Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.

Commitment to wellness:  STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.

The basics of this position:

Performs duties necessary to provide a variety of support and resources services for students utilizing services of the Student Advocacy & Resource Center, which includes the Archers' Market (campus food pantry), clothing closet, and the family resource center in conjunction with Child Care Resource and Referral coordinator. Often serves as the first point of contact for those engaging with the Student Advocacy & Resource Center. May plan, participate, and/or facilitate events. Will assist in management of the Archers' Market including receiving donations and purchases, maintaining and organizing storage and preparation space, and distributing items. Help address the needs of students through referrals to campus and community resources. 

What you'll do:

  • Coordinates support process for student(s) experiencing barriers to their STLCC retention
    and success.
  • Maintains confidential student database; records, monitors new data; performs record
    checks as required; completes necessary verifications, copies, scans, and faxes student
    information items as needed.
  • Coordinates application process for various support programs: interviews students;
    compiles, analyzes and enters data; determines student eligibility for support program
    admission, financial aid, and course registration.
  • Monitors specific office operations: Supply stock, general office duties (calendar
    appointments, travel arrangements and process expenses, requisitions, distribution of
    incoming/outgoing mail, time recorder).
  • May develop forms and procedures.
  • Monitors student computer usage and student workers.
  • Records and monitors budget transactions related to the individual department.
  • Uses applicable software and hardware (e.g. computers, scanner, printers).
  • Bending, reaching, and lifting items in relation to the primary job duties performed as
    needed. Weight of items lifted may exceed 10 pounds.
  • Performs other job-related duties as assigned.

Education, experience, and other requirements:

High School Diploma or equivalent and over three (3) months of relevant full- time

Preferred Qualifications:


Applications close:

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Need help applying to a position or have a question? Email us at stlccjobs@stlcc.edu
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