Title: Academic Support Specialist
Employee Classification: Professional F/T 52 Wks Unit
Department: Office for Distance Learning
Salary Range: 61,425
Who we are:
We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.
We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.
We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri’s four-year colleges/universities than anyone else.
What you get:
Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, Short-term & Long-term disability insurance.
Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.
Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] + their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.
Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.
Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.
The basics of this position:
The Specialist, Academic Support fosters student success by providing comprehensive support through academic coaching services, personalized and group assistance to enhance academic skills and overall performance. This role collaborates with faculty, tutoring services, and academic advisors to identify both campus-based and distance-learning students in need of support, particularly those who are academically at risk. The Specialist helps students develop sustainable academic success habits, implement intervention strategies, and monitor progress toward achieving their academic goals. Additionally, this position involves developing and delivering educational resources, such as workshops and seminars, to strengthen essential learning strategies and promote effective study habits. The Specialist maintains comprehensive records, promotes student engagement, and contributes to institutional reporting while integrating best practices and innovative techniques to meet diverse learning needs. Staying current with emerging trends and technologies in both online and campus-based learning environments, the Specialist ensures the effective support of all students. Through these efforts, the Specialist creates a supportive academic environment that drives student retention, growth, and achievement.
What you'll do:
- • Develops and implements academic support services to enhance retention and graduation rates for both campus-based students and distance learners.
• Provides individualized and small-group academic coaching, both in-person and virtually, to first-year students, distance learners, and academically at-risk students, fostering fundamental academic skills through direct pedagogies and effective learning strategies.
• Creates personalized achievement and learning plans, guiding students in developing transferable skills such as time management, study strategies, schedule planning, and effective utilization of campus resources.
• Designs and facilitates academic success plans tailored to students with unique learning needs.
• Serves as the primary contact for at-risk student populations, offering early interventions and targeted support.
• Connects students with academic support services, tutoring centers, and pathway programs to promote academic success.
• Develops and delivers campus-based, live virtual, and prerecorded student success workshops focused on academic and personal development.
• Communicates timely updates, reports, and progress assessments to supervisors and team members.
• Analyzes and recommends strategies for data collection, retention initiatives, and program improvements to enhance student success outcomes.
• Maintains accurate data records, evaluates student progress, and assesses program effectiveness for continuous improvement.
• Oversee and upholds department policies, procedures, and daily operations to ensure program efficiency.
• Promotes academic support services through orientations, campus partnerships, and outreach initiatives.
• Complete all mandatory staff and campus training sessions to stay current on best practices and institutional policies.
• Performs other duties as assigned.
Education, experience, and other requirements:
• Bachelor’s Degree from a regionally accredited institution required.
• Three (3) years of full-time experience in academic coaching, student support services, tutoring, or a related role in higher education.
Preferred Qualifications:
N/A