Title: Lead Learning Experience Consultant
Employee Classification: Professional F/T 52 Wks Unit
Department: Office for Distance Learning
Salary Range: Commensurate with experience and education
Who we are:
We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.
We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.
We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri’s four-year colleges/universities than anyone else.
We value Diversity, equity & inclusion: STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.
What you get:
Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.
Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.
Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] + their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.
Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.
Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.
The basics of this position:
Uses knowledge of learning theory, best practices in teaching, and instructional technologies to design effective learning experiences for all types of course and training delivery modalities. Serves as a consultant for creating assessment strategies, developing content that is universally accessible for all learners, and implementing technologies that enhance learning activities. Develops processes based on researched best practices for course development and design and serves as the project manager for collaborative course developments across the district.
Serves as a first point of contact for all faculty members on instructional technology use and questions. Tests new and emerging instructional technologies and participates in train-the-trainer sessions to become expertly skilled in technologies used by the department. Provides in-person and virtual training and support to faculty and students across the district using instructional technologies and develops print, graphic, and multimedia training materials for 24/7 access.
Serves as the LEAD Learning Experience Consultant (LEC) for the department by assisting the Executive Director in facilitating workflows, managing processes for LEC recruitment, training and mentoring, and serving as the first point of contact for all LEC questions in regard to policies and procedures.
The LEAD Learning Experience Consultant should be self-motivated, able to prioritize work, create reports and track analytical data. Many times, this position works independently to accomplish work tasks and goals set by the Executive Director of Online Education. In addition to course design and consultation, work tasks include managing standard operating procedures and training opportunities for LECs, as well as creating/maintaining onboarding processes and mentoring/evaluating new LECS within the department.
What you'll do:
- Serves as the project manager for collaborative course developments, managing the process to ensure developments adhere to set timelines and procedures.
Serves as the course design expert for collaborative course developments and as the expert resource/mentor for individual course developments across the district.
Research best practices to develop and maintain a rigorous and high-quality course development process used for collaborative and individual course developments across the district and provides faculty training on its use.
Collaboratively researches, identifies, and recommends policies for educational best practices, instructional resources, instructional technologies, and multimedia hardware/software to support teaching and learning.
Attends training, researches, and collaborates to maintain accurate and up-to-date knowledge on accessibility standards, provides training to faculty on accessibility as it relates to instructional content, and ensures instructional content in the distance learning environment meet accessibility standards.
Participates in activities to stay informed about trends in instructional design/technology in specific disciplines and across academia; keeps knowledge of educational theory and instructional technologies current and relevant.
Provides faculty support and creates training opportunities for major College technologies that tangentially benefit teaching and learning (Teams, Office Suite, etc.).
Conducts needs analyses, develops faculty workshops (in-person, online and on- demand), and maintains/updates training materials for instructional best practices for all delivery modes.
Designs and produces learning materials in a variety of formats including print, graphics, audio, video, animation, and multimedia to support teaching, learning, and college information needs.
Maintains appropriate records to analyze and document course developments, online student success, and other department and college distance learning initiatives.
Collaborates with stakeholders – both inside and outside of the institution – to ensure resources are available and appropriately configured/integrated to support high-quality student educational experiences.
Assists Executive Director in managing workflows for LECs within the department
Facilitates recruitment, hiring processes, training, and mentoring for new LEC hires within the department.
Reviews/Evaluates LEC new hires performance at 30 days, 60 days, and 90 days, makes recommendations for performance improvement and training.
Keeps Executive Director informed of potential challenges in relation to LEC workloads, performance, and professional development needs.
Performs other job-related duties as assigned.
Education, experience, and other requirements:
Master’s Degree or equivalent in instructional design, instructional technology, instructional methodology, or a field related to education and over five (5) years relevant full-time experience.
Combination of degree and experience will reflect knowledge of instructional design processes, learning theory, and instructional technology.
Demonstrated experience working in complex organizations and meeting the needs of multiple clients with diverse needs.
Preferred Qualifications:
Experience working in a higher education environment is desired.
